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Posted: May 2, 2016
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Author: Paul Castner

It was another very successful CSCU Solutions Conference in 2016.  The recently completed conference had record attendance and included very informative and entertaining keynotes, general session and breakout presentations by industry experts.  If you were unable to attend the conference this year, or even if you were able to attend, we wanted to share with you some of the key articles that have appeared in credit union industry publications. 

CU Today          

Mobile Payments Not Addressing ‘Pain Point’ - CSCU President Bob Hackney

What Could Be ‘Unbundling’ CU Services? - CSCU Sr. VP Finance & Technology Tom Davis

What Rising Rates Mean for Card Management - CSCU PCS Director, Barney Moore

Why Card Fees Are Not A ‘Four-Letter Word’ - CSCU Sr. Portfolio Consultant, Dean Knudtson

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Posted: Apr 28, 2016
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Author: Paul Castner

With the dust settling a bit from CSCU’s Solutions Conference 2016, several overarching themes were front and center throughout the conference.  However, none were in the spotlight as much as the presentations and dialog regarding the need for credit unions to up their games when it comes to creating and deploying digital payments strategies.

During a key breakout session jointly hosted by CSCU’s Tom Davis, Senior VP Finance and Technology and Lou Grilli, Director of Payments Strategy, the main message for credit unions was to think of credit cards in terms of “top of phone” rather than the traditional “top of wallet.” Today, credit union members are already paying for goods and services using digital and mobile wallets.  If a credit union’s card is not enabled in these wallets, then members are using some other financial institution’s card. Grilli cites industry statistics to prove the magnitude of the opportunity including the fact that 3.5 percent of eligible purchase transactions are already made using Apple Pay.  More than 70 financial institutions in the U.S. now support Samsung Pay with that number increasing almost daily.  And, there are currently 11 million Visa Checkout users with 1.5 million new Android devices added each month.

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Posted: Apr 19, 2016
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Author: Paul Castner

Bon voyage! The CSCU Solutions Conference 2016 (SC16) sets sail at Disney’s Yacht & Beach Club in Orlando.  With more than 300 attendees, 30 breakout sessions, 3 keynote speakers, and the partners’ solutions showcase, SC16 is shaping up to be the biggest and best CSCU conference to date for credit unions. Importantly, SC16 is an industry leading educational event that will deliver timely and relevant thought leadership insights and information to help credit unions navigate through the many changes going on in the world of payments.

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Posted: Apr 13, 2016
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Author: Paul Castner

Record turnout expected. Renowned speakers. The Payments Review will be there!

It seems like we just unpacked the boxes from last year’s CSCU Solutions Conference (SC), but here we are again with our 2016 annual conference just a few days away.  SC16 runs from April 20-23 and is being held at Disney’s Yacht and Beach Club in Orlando, a world-class resort and conference center that just happens to be connected to some rather famous theme parks.  The venue, the agenda, the speakers, the weather, and the fun are all key ingredients to making SC16 shape up as arguably one of CSCU’s best conferences. 

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Posted: Apr 7, 2016
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Author: Lou Grilli

As more POS terminals are being upgraded to EMV chip-ready, and more credit unions are getting chip cards in the hands of their members, questions regarding fallback transactions are being generated. 

 What is a fallback transaction?

Simply stated, a fallback transaction occurs when a chip card is presented to a chip enabled terminal ("chip-on-chip"), but the transaction is conducted as a swipe, usually due to the terminal unable to read the chip on the card. This could be due to a defective or scratched chip, a terminal or network incorrectly configured or with a chip reader that is defective (all legitimate reasons for fallback), or a chip intentionally damaged so it cannot be read, on a counterfeit card encoded with magnetic data stolen from a chip card. 

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