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Posted: Jun 30, 2017
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Author: Lou Grilli

Credit unions should step up rewards programs and member communications.

When anything solid turns into a gas without first becoming liquid, that's sublimation, according to Wikipedia. When the surface layer of snow or ice turns into fog or steam without melting, this is an example of sublimation. What does this have to do with payments? If the topic is Internet of Things (IoT) then sublimation is the word thrown around a lot to describe the disappearance of the financial institutions’ branding.
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Posted: Jun 8, 2017
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Author: Paul Castner

Google's Loren Hudziak says look at what's possible and then go beyond that.

“To make technological break-throughs, we need to reconstruct the mental model we have about technology. We can’t look at technology based on how it affects what we do, in our daily lives or in the credit union industry. There are concepts people have heard of, understand somewhat, but still view them through today’s lenses, instead of a view to the future.” Google Solutions Architect Loren Hudziak gave a historic example of this concept to the 350+ credit union attendees during the 2017 CSCU annual conference.
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Posted: May 25, 2017
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Author: Lou Grilli

Data thieves turn to Bluetooth technology at the gas pump.

Going old school for a moment to copy an expression used by Maxwell Smart, Agent 86 for Control, who ended most shows by lamenting about the bad guys: “If only they had used their powers for good instead of evil”. And so it goes in the case of the internet of things.

Skimmers have been a source of breached credit and debit cards since before 2010. Primitive skimmers were bulky and unreliable. Later skimmers that were inserted behind the cover of the gas pump or the ATM were not easily detected. Having security tape with a warning “Please report any broken seals to the cashier“ puts the burden on the customer to be wary of, and alert for skimmers, and put a damper on the rapid growth of skimmers at the pump – that is, until the internet of things came into popularity.

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Posted: May 4, 2017
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Author: Paul Castner

Fact: The number of connected devices is expected to pass 50 billion by 2020.

“Start with a device, such as a Brita filtered water pitcher, provide a power source (such as a battery), add the ability to communicate (such as Wi-Fi or Bluetooth), install a sensor (in this case, the ability for the water pitcher to measure how much water has been poured since the last time the filter was replaced), and add intelligence (in the form of a microprocessor) and you have the very definition of a connected device.” That was the explanation that Tom Davis, SVP Finance and Technology at CSCU, gave to start off his keynote session at CSCU’s recently held 2017 Annual Conference that focused on the future of payments. The Brita Infinity water pitcher is just one example of a connected device. The number of connected devices is expected to pass 50 billion by the year 2020, according to Davis.

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Posted: Apr 26, 2017
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So says CSCU Bob Hackney at the CSCU 2017 Annual Conference

“The future ain’t what it used to be,” was a quote from Yogi Berra. Who knew that a New York Yankees catcher and manager from the 50’s and 60’s would be talking about payments?” That was the thought-provoking opening by CSCU’s president, Bob Hackney during the CSCU 2017 Annual Conference held in Orlando. 

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