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Posted: Apr 26, 2017
Categories: Millennials, Marketing
Comments: 0
Author: Paul Castner

Generational Marketing Expert Jason Dorsey Keynotes at the 2017 CSCU Annual Conference

“Things are going to change; credit unions can adapt or be left behind”. That was the message Jason Dorsey had for the over 350+ credit union attendees at CSCU’s 2017 Annual Conference. “If you don’t win in digital, there is no credit union” referring to the propensity for younger generations, millennials and Gen Z (those born since 1996) to use mobile for just about every aspect of their lives. “Opening up a new account is not exciting to a millennial”.  When attending an event, the first question a millennial asks is, “What’s the hashtag?”

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Posted: Mar 28, 2017
Comments: 0
Author: Kristen Feazell

Increase in Year-over-Year Outstandings from $115m to $133m

[Editor's Note: This article was updated to reflect our current company name, Trellance.]

There is no doubt that the consensus across the financial industry is that we are all operating in a competitive market place. However, those in the know understand that competition brings opportunity to grow to levels beyond what we thought possible.  This was the sentiment expressed by Chris Slane, Director of Payments at Chartway Federal Credit Union, one of the country’s leading credit unions. “Credit unions are conservative,” Slane noted.  “There is a lot of risk aversion in the industry particularly regarding credit limit increases and members defaulting … but in order for us to elevate the industry we have to be prepared to take the risks; we have to get beyond the narrative of evading any option which might impose a loss and start getting into psychology of growth through strategic risk.  We need to be willing to step out of our comfort zone and meet the members where they are.” Slane, along with Denise Bennett, Chartway’s VISA Consultant, shared the process that lead to a successful Credit Line Increase Program (CLIP) with their strategic partner, Trellance.

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Posted: Mar 7, 2017
Comments: 0
Author: Kristen Feazell

A significant 16% year-over-year increase in interest income on balances.

[Editor's Note: This article was updated to reflect our current company name, Trellance.]

As competition increases in the financial industry, more credit unions are embracing new marketing strategies to drive revenue and grow their business portfolios. Marketing support has become one of the most sought after business resource among credit unions who wouldn’t normally employ special marketing campaigns. Some have found it more beneficial and cost-effective to outsource this function or seek assistance from external providers to execute campaigns. President of PeoplesChoice Credit Union, Luke Labbe shares his experience in using Trellance’s 12 month marketing program, Optimize Portfolio Growth Solutions, to re-energize their 25 year old card program.

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