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Posted: Nov 16, 2016
Comments: 0
Author: Paul Castner

What sounds like a sci-fi movie is now playing at a home near you. Are you ready?

Editor’s Note: CSCU Director of Payments Strategy, Lou Grilli, presented at the Reach Conference in November 2016 on the topic of payments, and how they are changing with the advent of the internet of things. The following is a summary of his presentation.

The internet of things (IoT) is changing payments, that is, in the IoT, payments "disappear" behind devices or become invisible. What do credit unions need to do to remain relevant in the IoT? First, it’s important to level set on what exactly IoT is.

IoT is widely misunderstood and has many different definitions. The person credited with coining the phrase, Kevin Ashton, spoke at the Payments Innovation Project earlier in 2016, and provided a thoughtful grounding to understand the concept.
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CSCU News and Insights

Posted: Aug 11, 2016
Categories: Millennials
Comments: 0
Author: Paul Castner

Thoughts About Big Data vs. Little Data and Ideas on Millennial Marketing

Recently published thought leadership articles from CSCU have appeared in key credit union trade publications and/or websites that we thought you would find interesting and thought-provoking.  First, more marketing insights on millennials.  Based on what CSCU's Lou Grilli reports, millennials would rather visit a dentist than listen to a financial institution's sales pitch.  Most in the credit union space agree that the opportunity to attract millennials as new members is huge but figuring out how to engage them is a challenge. Millennials can be difficult to reach and don’t trust much of the information being thrown at them.  However, despite the challenges it is possible to achieve success as Lou outlines some tactics designed to reach new members through the social media channels they trust, guiding them to the information they want, and offering products that meet their needs.   Click here to read this article from the Payments Journal.  The second article is on CU Insight and takes a open-minded view of  the role of big data vs. little data within credit unions.  A question you should be asking, is the expense and complexity of big data necessary when capitalizing on little data is all your credit union may need?  Read all about it at CU Insight.

Posted: May 2, 2016
Comments: 0
Author: Paul Castner

It was another very successful CSCU Solutions Conference in 2016.  The recently completed conference had record attendance and included very informative and entertaining keynotes, general session and breakout presentations by industry experts.  If you were unable to attend the conference this year, or even if you were able to attend, we wanted to share with you some of the key articles that have appeared in credit union industry publications. 

CU Today          

Mobile Payments Not Addressing ‘Pain Point’ - CSCU President Bob Hackney

What Could Be ‘Unbundling’ CU Services? - CSCU Sr. VP Finance & Technology Tom Davis

What Rising Rates Mean for Card Management - CSCU PCS Director, Barney Moore

Why Card Fees Are Not A ‘Four-Letter Word’ - CSCU Sr. Portfolio Consultant, Dean Knudtson

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Posted: Apr 19, 2016
Comments: 0
Author: Paul Castner

Bon voyage! The CSCU Solutions Conference 2016 (SC16) sets sail at Disney’s Yacht & Beach Club in Orlando.  With more than 300 attendees, 30 breakout sessions, 3 keynote speakers, and the partners’ solutions showcase, SC16 is shaping up to be the biggest and best CSCU conference to date for credit unions. Importantly, SC16 is an industry leading educational event that will deliver timely and relevant thought leadership insights and information to help credit unions navigate through the many changes going on in the world of payments.

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Posted: Apr 13, 2016
Comments: 0
Author: Paul Castner

Record turnout expected. Renowned speakers. The Payments Review will be there!

It seems like we just unpacked the boxes from last year’s CSCU Solutions Conference (SC), but here we are again with our 2016 annual conference just a few days away.  SC16 runs from April 20-23 and is being held at Disney’s Yacht and Beach Club in Orlando, a world-class resort and conference center that just happens to be connected to some rather famous theme parks.  The venue, the agenda, the speakers, the weather, and the fun are all key ingredients to making SC16 shape up as arguably one of CSCU’s best conferences. 

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