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Posted: Feb 16, 2016
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Author: Paul Castner

Which questions are the right ones to be asking?

With so many new digital wallets announced or in development it can be a daunting task for credit unions to sift through the mountains of data to determine what product(s) and digital strategy make the most sense for you and your members. However, when it comes to answering the question about which wallet or wallets should a credit union offer its members, the answer may surprise you. According to CSCU Director of Payments Strategy, Lou Grilli, this is not a winner-take-all proposition.  Grilli was asked by The Payments Journal to provide his insights and recommendations on the how digital and mobile wallets factor in to an overall digital strategy. Grilli says that having your mobile wallet integrated into a mobile banking app makes all the sense in the world.  So, what is your credit union's plan and strategy relative to digital wallets?  

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Posted: Feb 10, 2016
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Author: Lou Grilli

Part 2 of a 3-Part Series

This is article 2 of 3 in the series “Tokenization, Encryption, EMV, and Biometrics: The New Superheroes of Payment Fraud.” In Part 1, we reviewed tokenization, its background, and how it is now being used in mobile wallets. It is also good to gain a deeper understanding of EMV and its use of encryption to protect payment credentials. EMV is a technology and a solution designed to prevent card counterfeit fraud.

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Posted: Feb 4, 2016
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Author: Lou Grilli
Financial institutions have always had their work cut out for them trying to make sure that when a member or cardholder reaches for a card to pay with, it’s their card; in other words, being top-of-wallet. But using mobile apps to pay adds a new twist. Now, the mobile phone user needs to actively choose which card to add to the mobile app and most apps allow more than one card.
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Posted: Feb 1, 2016
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Author: Lou Grilli

Part 1 of a 3-Part Series

Introduction

Many credit unions have asked us which is better, tokenization or encryption; or which is more secure EMV or NFC?  Focusing on these questions might not be the best approach. All of these technologies are different pieces of the puzzle intended to help fight fraud. Chip cards, tokenized mobile payments and fingerprint scans all play important roles in making data breaches less valuable to fraudsters, thereby reducing issuers’ costs when breaches occur. Since there is much ground to cover on this topic, we decided to divide the content into three parts.  First up, Tokenization.

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Posted: Jan 28, 2016
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Author: Lou Grilli

The increased use of mobile for banking and shopping should come as no surprise to anyone. A barrage of stats is released weekly showing predictions and expectations for continued growth in mobile banking and online shopping sites. But, there were two stats that really stood out, and one very important factor is being lost in the noise.

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