Menu
Posted: Jul 15, 2016
Categories: External Links
Comments: 0
Author: Paul Castner

CSCU's Barney Moore Interviewed With Other Industry Experts

Barney Moore , CSCU's Director of Portfolio Consulting Services, was quoted throughout a CU Magazine article on Creating a Winning Card Program. “Credit unions are well-known for their excellent customer service and connections with members." Moore thinks this can be a strong base for creating a card program that will excel and prepare a credit union for the future. 

 

To see the attached article and/or to comment, please log-in to your account or register to The Payments Review. 
Read more
Posted: Jul 12, 2016
Comments: 0
Author: Barney Moore

Chargebacks to merchants have become a hot topic of late. And for good reason. According to a recent report by First Annapolis Consulting, chargebacks for card-present transactions increased 50% following the October 1 EMV liability shift.  While this took merchants by surprise, it did not surprise issuers who, until the October 2015 liability shift for chip cards processed at card-present non-chip terminals, were absorbing the cost of fraud for counterfeit cards. Now issuers are allowed to chargeback, or pass back the fraud to the merchants who were not processing chip cards.

Read more
Posted: Jul 5, 2016
Comments: 0
Author: Lou Grilli

Following the switch to EMV chip cards last October, merchants that implemented chip card readers at the check-out lanes noticed something besides the initial confusion – that the time to process a transaction was taking much longer versus a simple card swipe. The time varied greatly by terminal type, but a study carried out by JDA Software Group claimed that it took an extra 8 – 12 seconds per checkout. In the retail world, those are precious seconds that can drive cost for extra labor to open additional check-out lanes.

Read more
Posted: Jun 22, 2016
Comments: 0
Author: Bill Lehman

When standing in front of the payment terminal at the checkout line, the payment method chosen (credit, debit, cash, PayPal, check, etc.) really depends on the location and context of the transaction. In a study of 1000 consumers who carry both a credit card and a debit card, TSYS, a leading merchant payments processor, uncovered some consumer trends which can be anecdotally witnessed when in the checkout line. When shopping at a supermarket, 50% reach first for a debit card, while only 31% reach for a credit card.

Read more
Posted: Jun 7, 2016
Comments: 0
Author: Paul Castner

A Thought Provoking Article in the Payments Journal by CSCU's Lou Grilli

You will want to take a few minutes to read a new posting in Payments Journal by CSCU’s Director of Payments Strategy, Lou Grilli, titled “What if Credit Card Interchange Gets Cut in Half?” Lou points out that credit cards are the second most important revenue source behind auto loans with interchange making up a significant portion of that revenue. Your credit union may be offering reward programs to influence your members to use their credit cards rather than lower interchange debit cards. However, as Lou points out, there are global and local factors starting to take shape that are putting pressure to lower credit interchange rates.  Lou offers some ideas and recommendations on what actions credit unions should be doing to focus new cardholder programs on revenue producing strategies that are not solely reliant on interchange.

Read more
RSS
First17181920212223242526Last

search

Featured Stories