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Posted: Jan 24, 2019
Comments: 0
Author: Lou Grilli

In keeping with the tradition started two years ago, where we score how well the Trellance team did on the previous year’s predictions, below is our report card for our 2018 predictions. For a look at what we thought was going to happen in 2018, read more here.

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Posted: Jan 15, 2019
Categories: Credit Cards
Comments: 0
Author: Ann Farrell

Understanding your members’ behavior gives you the opportunity to serve them effectively and in turn, increases your bottom line. Unfortunately, it is not uncommon for credit unions to overlook existing cardholders as a significant opportunity to help stimulate portfolio growth and increase profitability. With the use of data, you can identify trends that will help you to ensure that you are offering the right incentives, rewards, and services that will not only retain your existing cardholders, but also attract new prospects.

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Posted: Nov 29, 2018
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The EMV migration and fraud liability shift continue in the United States, and some issuers are still going through a natural re-issue process for both debit and credit card products to issue chip cards to their cardholders.  Many national issuers implemented chip card technology utilizing a mass re-issue strategy, while a small number of issuers haven’t started issuing chip cards. Others never plan to issue chip cards as there is no mandate requiring issuers to do so.  Issuers who choose to continue to issue magstripe cards instead of chip cards, and issuers who have not completed a natural re-issue, are deciding to accept the risk of the liability shift for fraudulent transactions. They are also taking the risk of losing cardholder transaction volume. 

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Posted: Nov 5, 2018
Comments: 0

Over 13M Americans (5.35%) have finished holiday shopping! Now for the good news – the other 95% of shoppers still have not completed!  However, another 18% anticipated being finished by November 1st.  Black Friday is no longer the perceived start to holiday shopping. If issuers are waiting until closer to Black Friday to begin promotions to entice cardholders to use their card products, they will be getting out of the gate late.  A full three weeks late.

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Posted: Oct 11, 2018
Comments: 0
Author: Lou Grilli

U.S. Bank becomes the first financial institution subject to OCC supervision to offer “deposit advance products” a.k.a. Payday Loans. Should credit unions step up to help the community?

U.S. Bank, the country’s largest regional bank, began taking advantage of a roll-back of OCC regulations that prohibited banks from offering deposit advance products. According to the LA Times, a U.S. Bank customer with a checking account open for more than 6 months, and a direct deposited paycheck can apply online and if approved, be granted a loan of between $100 and $1,000, within minutes. Repayment, which must be within three months, comes with an interest rate of $12 per $100 borrowed, which calculates to nearly a 71% annualized interest rate. U.S. Bank is just the first of what is expected to be a wave of banks providing competition to payday lenders. What changed to bring this on?

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