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Posted: Feb 12, 2016
Categories: Credit Cards
Comments: 0
Author: Bill Lehman

More often than not, proper credit line management has been a strategy missing in the credit union’s arsenal. Surprisingly, many credit unions do not have a credit line management strategy in place. And in fact, they rarely, if ever, review their cardholders’ limits to appropriately adjust member credit lines. Without a credit line management strategy, credit unions will miss the opportunity to take advantage of a 4-7% forecasted “outstandings” growth rate in 2016.

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Posted: Feb 10, 2016
Comments: 0
Author: Lou Grilli

Part 2 of a 3-Part Series

This is article 2 of 3 in the series “Tokenization, Encryption, EMV, and Biometrics: The New Superheroes of Payment Fraud.” In Part 1, we reviewed tokenization, its background, and how it is now being used in mobile wallets. It is also good to gain a deeper understanding of EMV and its use of encryption to protect payment credentials. EMV is a technology and a solution designed to prevent card counterfeit fraud.

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Posted: Feb 8, 2016
Categories: Millennials
Comments: 0
Author: Paul Castner
There have been countless articles, reports, conferences, and consultants talking about how important it is for credit unions to address millennials and take specific actions to meet their unique needs. However, there is one underlying fallacy in all of this advice—you can’t know a millennial. Let me explain.
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Posted: Feb 4, 2016
Comments: 0
Author: Lou Grilli
Financial institutions have always had their work cut out for them trying to make sure that when a member or cardholder reaches for a card to pay with, it’s their card; in other words, being top-of-wallet. But using mobile apps to pay adds a new twist. Now, the mobile phone user needs to actively choose which card to add to the mobile app and most apps allow more than one card.
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Posted: Jan 26, 2016
Comments: 0
Author: Tom Davis

What should credit unions be on the lookout for in 2016 regarding payments?  Driving member card loyalty might be the biggest challenge your credit union will face.  The competitive set is rapidly growing and evolving for member credit and debit card loyalty especially with new payment offerings from merchants. As consumer demand continues to accelerate you will need to evaluate your credit union’s loyalty programs to ensure they are satisfying your members’ needs and your credit union’s bottom line.

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