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Posted: May 25, 2016
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Author: Lou Grilli

Effective October 1, 2016 for Visa issuers and acquirers, and October 14, 2016 for MasterCard issuers and acquirers, a new capability must be supported for maintaining merchants’ cards-on-file. The problem it addresses will help merchants, issuers, and most importantly, the cardholders. When a cardholder enters payment credentials into an airline’s website, for example, and then clicks the “save this card for later use”, but the card expires and reissues in between vacations, the cardholder is inconvenienced and has to rekey all of the data, possibly choosing a different card. But when the cardholder enters payment credentials into an important recurring biller, such as the power company, and expects the bill to be paid automatically on time each month, but the card is reissued and the next monthly authorization fails, then it can be much more than an inconvenience. It could mean having late fees assessed, or worse, having service turned off.

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Posted: May 18, 2016
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Author: Barney Moore

The migration to EMV, sparked by the liability shift instituted by Visa and MasterCard, was primarily about upgrading terminals at the point-of-sale (POS), as well as re-issuing credit and debit cards to combat counterfeit cards being used to make purchases at brick and mortar stores. It was widely expected that fraudsters would not go away and that fraud would materialize in other forms; primarily online or Card-Not-Present fraud.  But leave it up to the fraudsters to stay one step ahead of the good guys with an increase in fraud at ATMs.


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Posted: May 11, 2016
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Author: Paul Castner
7 in 10 Americans have at least one chip card in their wallet. Is it your credit union's? The transition is moving along about as expected but will quite possibly take years until all cards are EMV enabled according to some payment industry experts.  A major area of concern is with payment terminals, as many retailers, both large and small, have been slow to upgrade due to the cost of the hardware and software needed to make chip cards work in their stores.   Learn more from CSCU's director of consulting services, Barney Moore, in a CU Journal article: Six Months In, Are Card Issuers Seeing EMV's Effect on Fraud?

 

 

 

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Posted: May 3, 2016
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Author: Lou Grilli
It was back in 1999 that many articles were written predicting that the United States would run out of phone numbers, driven by the then fresh surge of cell phones, fax machines, and virtual numbers.  The solution at the time was area code splits and overlays, but neither was very popular. And, it wasn’t that we were really running out of individual numbers.  After all, 10 digits yields some 10 billion unique combinations.
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Posted: May 2, 2016
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Author: Paul Castner

It was another very successful CSCU Solutions Conference in 2016.  The recently completed conference had record attendance and included very informative and entertaining keynotes, general session and breakout presentations by industry experts.  If you were unable to attend the conference this year, or even if you were able to attend, we wanted to share with you some of the key articles that have appeared in credit union industry publications. 

CU Today          

Mobile Payments Not Addressing ‘Pain Point’ - CSCU President Bob Hackney

What Could Be ‘Unbundling’ CU Services? - CSCU Sr. VP Finance & Technology Tom Davis

What Rising Rates Mean for Card Management - CSCU PCS Director, Barney Moore

Why Card Fees Are Not A ‘Four-Letter Word’ - CSCU Sr. Portfolio Consultant, Dean Knudtson

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